20 Tips To Start A Business (Part 2)

localsearch • August 20, 2021

May 2, 2018/in General Information /


Tip #11: Business Plans

Get that rough draft you had done and now start fine-tuning it. This section will help the question of cash flow, type of customers you are after, the type of marketing you will require, etc, etc.

Investing the time into this section of the business can also help you obtain finance if required.

Download a free Business and Marketing Plan template from the hyperlinks.


Tip #12: Workshops

When in the start-up phase of your business, you will sometimes feel lonely—working late nights, early mornings and even weekends, which means you get to spend less time to talk to people face-to-face. This is why is it important to get out and connect with like-minded business owners. Workshops are a good place to start. If looking for start-up events in your area, the Event Finder search tool is a great place to start.


Tip #13: Insurances

You might think it is too early to be considering insurance but now is the time to start doing your research on the option you have.

Insurance is important if you employ staff, operate a motor vehicle or run a service based business.

Before taking up the insurance make sure you ask a lot of questions to understand what you are covered for.


Tip #14: Buy or Lease a Premise

At some stage if you are starting a brick and mortar business, you will have to make the decision of whether to buy or lease a commercial premise.

Like most decisions, each has its advantages and disadvantages, so it is good practice to talk to your business adviser about this issue early in the piece.


Tip #15: Business On-line

Logo design= $560. Website= $2,500, Available for booking, sales and leads 24/7= Priceless

Whether you are selling goods or services on-line or through a physical brick and mortar business, it is likely that some of your potential customers are searching on-line for business similar to yours. That is why having an on-line presence such as a website is invaluable to your business.


Tip #16: Finance

Depending on the size of the start-up of your business, you might need some finance to help you to move forward.

Researched and well-planned business and marketing plans are a must. This is where your business plan is vital in helping you gain that much need finance with lenders and investors.

Some of the things you need to know when applying for finance:


  • Be prepared for tricky questions, have your homework done and prepared as though you are attending a job interview
  • Know what your financial limits are for repaying the loan
  • As for your business, do your research and shop around for something that you are comfortable with
  • Dress to impress, as first impressions count and know your business and the plan you have for it


Tip #17: Social Media

Social Media describes the on-line networks and tools which you can use to help promote your business presence.

If you haven’t already done so, go and start creating your accounts to save your business name on the sites that interest you such as Facebook, Google+, LinkedIn to name a few. Even if you are not quite ready to start, it is a good idea to have your account name “saved” to avoid disappointment in the future.


Tip #18: Pricing

So what do you charge for your product or service? It can be tricky trying to find the balance turning a profit and being competitive and stay true to your business plan.

Depending on the type of business, there are a number of pricing strategies that can help when setting your prices.

If feeling overwhelmed by numbers the Pricing business topic from Business.gov.au has useful information that can help with the topic of what price to charge.


Tip #19: Customers

Doesn’t matter if you have a professional looking website, million dollar logo or best tasting product- your customers are the most important item to your business.

Understanding your customers wants and needs are the critical issue when you are working through your sale pitch for moving the customer ” I might need it” to “I must have this”.

The customer business topic has some useful information for start-up business including how to:


  • find customers
  • provide good services
  • handling of customer complaints
  • seek and use customer feedback


Tip #20: Payment and Invoicing

This might seem like an easy decision but making sure your customers pay you will depend on the payment method. After all, you can’t run a profitable business if you can’t get paid.

Food for thought:


  • Will you use credit card facilities?
  • Can your customers pay over the phone?
  • Has the business got an on-line payment system?
  • Or are you strictly cash?
  • No matter what kind of payment system you offer, you will need to provide a receipt for the goods or the service you have provided.
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Taking money or other benefits from a private company is not always as simple as making a withdrawal. Under Australia’s Division 7A tax rules, certain payments, loans and forgiven debts can be treated as taxable dividends. Here is a practical overview of how Division 7A works and how private business groups can manage the risk. What is Division 7A? Division 7A is designed to prevent shareholders and their associates from accessing private company profits without paying the appropriate tax. It applies mainly where a private company provides a financial benefit to: A shareholder; or An associate of a shareholder, such as a spouse, relative, family trust or related entity. If Division 7A applies, the benefit may be treated as an unfranked dividend. This means the recipient may need to include the amount in their assessable income without receiving a franking credit. What transactions can trigger Division 7A? Division 7A can apply to more than straightforward cash withdrawals. Common risk areas include: Payments A payment may include: Paying a shareholder’s private expenses; Paying personal credit-card balances; Transferring company property below market value; Paying school fees or mortgage expenses; or Providing company assets for private use. Recording a payment as a “shareholder drawing” does not prevent Division 7A from applying. Loans and advances Division 7A may apply where a private company lends money to a shareholder or associate and the amount is not repaid before the company’s lodgment day. The lodgment day is generally the earlier of: The due date for the company’s tax return; and The date the return is actually lodged. This means lodging the company return early may bring forward the deadline for addressing the loan. Forgiven debts Division 7A may also apply where the company forgives a debt owed by a shareholder or associate. A formal debt release is not always required. Risk can arise where the company writes off the amount or acts in a way that suggests it does not intend to collect the debt. How can a company loan avoid becoming a deemed dividend? A shareholder loan can generally avoid an immediate Division 7A dividend if it is placed under a complying written loan agreement before the company’s lodgment day. A complying loan ordinarily requires: A written and legally effective agreement; Interest charged at no less than the annual Division 7A benchmark rate; A maximum term of seven years for an unsecured loan; or A term of up to 25 years for a qualifying loan secured by a registered mortgage over real property. The ATO’s benchmark interest rate for the 2026–27 income year is 8.77%. Because the benchmark rate changes annually, businesses should update their loan calculations each year. Minimum yearly repayments Once a complying Division 7A loan is established, the borrower must generally make a minimum yearly repayment from the following income year. The repayment is calculated using: The opening loan balance; The benchmark interest rate; and The remaining term of the loan. If the borrower pays less than the required amount by 30 June, the shortfall may be treated as an unfranked dividend. Businesses should also avoid temporary or circular repayments. For example, a shareholder should not repay a company loan immediately before 30 June and then borrow the money back shortly afterwards. Division 7A contains rules that may disregard these repayments. What is distributable surplus? A Division 7A dividend is generally limited to the company’s distributable surplus. Distributable surplus is calculated using a statutory formula based broadly on the company’s net assets, subject to specific adjustments. It is not necessarily the same as: Accounting profit; Retained earnings; Cash held by the company; or The balance of the company’s franking account. Market values and the legal character of assets and liabilities may affect the calculation. For this reason, businesses should prepare a documented distributable-surplus calculation rather than relying only on the balance sheet. Division 7A and family trusts Division 7A can also affect trust structures. A common arrangement occurs where a trust distributes income to a private company but does not immediately pay the amount. This is commonly referred to as an unpaid present entitlement, or UPE. In June 2026, the High Court delivered its decision in Commissioner of Taxation v Bendel. The Court found that the UPEs in that particular case were not loans made by the corporate beneficiary to the trustee for the purposes of section 109D. However, Bendel does not mean that all UPEs are automatically outside Division 7A. The trust deed, distribution resolutions and subsequent use of the funds remain important. Separate Division 7A provisions may apply if the trust provides payments, loans or other benefits to the company’s shareholders or their associates. Private groups with corporate beneficiaries should therefore review existing UPE arrangements in light of Bendel and the ATO’s updated position. Can a Division 7A mistake be corrected? The Commissioner has discretion under section 109RB to disregard a deemed dividend, or allow it to be franked, where the Division 7A outcome arose from an honest mistake or inadvertent omission. Relief is not automatic. The ATO may consider: How the mistake occurred; Whether reasonable care was taken; The taxpayer’s compliance history; and Whether appropriate corrective action was completed. Corrective action may involve repayments, interest, amended accounts, loan documentation or amended tax returns. Documents should never be backdated or created to support transactions that did not actually occur. Practical steps for business owners Division 7A should be reviewed throughout the year—not only when the company tax return is prepared. A practical compliance process should include: Reconciling shareholder and director loan accounts; Identifying private expenses paid by the company; Reviewing benefits provided to shareholders and family members; Documenting new loans before the company’s lodgment day; Calculating minimum yearly repayments; Confirming repayments have cleared by 30 June; Checking the source of repayment funds; Preparing a distributable-surplus calculation; and Reviewing trust distributions and UPEs. The bottom line Division 7A can turn an informal payment, loan or accounting entry into an unfranked taxable dividend. The best risk-management strategy is to identify transactions early, maintain effective documentation and review all shareholder and related-party accounts before 30 June and before lodging the company’s tax return. Division 7A is highly fact-dependent. Business owners should obtain professional advice before implementing or correcting a private company or trust arrangement. This blog provides general information only and is current as at 13 August 2026. It is not legal, tax or financial advice.
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